WE REACHED OUT AND RECEIVED INFORMATION...
...from the Czech Republic
...from Industry Leaders
USTA, USPTA, PBI, PTR
...from Industrie Vendors
Elite Tennis Travel, Team HEAD, Oncourt Offcourt, Team UTR, NGI Sports
...from Tennis Pros
Rick Macci, Shai Gigi, Sam Jalloh, Randy Walker, Douglas Bradley, Armita Omidian
MESSAGE FROM THE CZECH REPUBLIC
The young woman on the left is giving us a compelling reason to start wearing masks when we go out shopping. She tells us why people in the Czech Republic are so successful in keeping COVAD-19 infections low throughout their country.
Something to consider, folks!
Michael added some attachments with his last message. Like, the results of last week's tennis survey, a list of resources focused on financial assistance and relief, and the USTA Policy Regarding Events Affected by COVID-19 Virus Cancellations and Suspensions. All of this information - and more - can also be found on this USTA web page, titled Tennis Industry United.
MESSAGES FROM INDUSTRY LEADERS
Our personal and professional lives are truly facing unprecedented times. There is no doubt that the prospect of the bumpy and rough road ahead can be both disheartening and discouraging. However, I encourage all of us to stay motivated by the fact that we all joined the tennis industry out of a passion for tennis and that sharing this passion and bringing it to others will be even more important and rewarding after the Coronavirus pandemic. I encourage us all to work together to assure we have the professionals, facilities, leagues, tournaments, camps, etc. ready to go when we are all back on court again.
Chief Executive Officer & Executive Director
United States Tennis Association
Hi Rich, I wanted to come back to your question around tennis club / facility support and other actions we as an industry can help with during the pandemic.
Our initial actions at the USTA has been to engage the broader industry to work as one. We have established a group with representatives from USPTA, PTR, TIA, ITA and endemic tennis media to help us hear the voice and concern of facility owners and teaching professionals. This is where your reach has been helpful in our survey. Based on the survey results (attached) we have created three workstreams to help the industry. They are as follows:
Facility Support: We feel this is the most important area of need as we ultimately need tennis facilities to survive so we can grow in the future. The first action implemented was the creation of the Industry Support Guide. You probably received this today, but if not, it's attached. We are in the process of developing additional actions and initiatives with the input of others and will activate soon.
Teaching Professionals: After facilities, comes teaching professionals. Similar to facilities we need to help teaching pros with advice and direction to financial aid to assure they can stay in the industry post-pandemic.
Tennis players / Consumers: As mentioned above, we need to focus on facilities and teaching pros first to assure we have a platform for consumers to return to. But once the pandemic is behind us we need to be focused on driving current and new players to the facilities and pros.
Hope this logic makes sense.
On a separate note, Chris Widmaier mentioned to me that you had asked him about our policy on canceled or suspended tournaments in regards to fees. We are working to redeploy resources to these tournaments and players who have been affected. This new policy is also attached and I hope it demonstrates we understand funds need to get to the front lines (tournament directors and players) fast.
I hope this helps answer some of your questions and thanks for pushing the industry to do better and help each other. Feel free to call me if you have any other questions or suggestions.
Chief Executive Officer & Executive Director
United States Tennis Association
PTR is moving forward during this unprecedented time. First and foremost, we hope you’re OK.
So what is PTR doing in the midst of COVID-19?
Because you are social distancing, we want to do something positive for you, including:
Newly created podcasts and webinars to support your continuing education needs in both English and Spanish.
2020 Symposium presentations have been uploaded for education credit. Viewing them is a fantastic way to further your education.
The PTR Instructor Certification Course will be offered online. (All face-to-face workshops have been postponed.)
In addition, PTR is:
Preparing for USTA accreditation
Adding member benefits
Continuing to improve our coach education, which is externally accredited by NCACE
Improving technology for a better member experience
Improving member communication with new bi-weekly PTR Live
PTR Live will begin this Thursday (March 19) at 1 pm. Brian Parkkonen and Julie Jilly will join me for the launch. The topic of this session, available on Facebook, is - Online Certification.
We’ll take your questions about this and any other topic.
In closing, to protect the health and safety of the PTR staff, we will be working from home until further notice. So please email us (list below) with anything you need, and we will get back to you.
Take care, be safe, and we hope you will join us Thursday for PTR Live.
CEO, Professional Tennis Registry
Rich, thanks for your outreach. The Industry Task Force that was created (which you know about) is intended to address this and many other questions impacting the entire tennis echo system. We do not have answers at this point in time about clubs specifically and won’t in time to meet your deadline.
You might be best served to look at the efforts IHRSA is doing to lobby Congress as it relates to the stimulus package. I also suggest that you look at the CMAA website (Club Management Association) as to the steps they are taking to provide information to their members.
CEO, United States Professional Tennis Association
These are anxious and uncertain times. But there is still one certainty — that the sport of tennis will weather any crises, as it has for countless years. It is a sport for a lifetime that promotes well-being, physically and mentally. As tennis teachers, we are fortunate to be able to give the gift of tennis to our students and enhance their joy in the game, as they improve their fitness, take pride in their improvement and have fun doing it.
All of us who played the game know that it was the difficult matches that forced us to dig deep and draw on our resources. There was more to learn from a loss than from a win. It forced us to re-assess and continue to work hard on both our strengths and weaknesses in preparation for the next match. Similarly, in these very challenging times, we can take the opportunity to strive to improve, both personally and professionally.
It won’t be long before all those tennis players are back on our courts. They’ll be eager to take up where they left off, and looking to us, their coaches, to share our knowledge, experience, and enthusiasm in this game we love.
And we'll be ready for them!
President, Peter Burwash International
MESSAGES FROM INDUSTRY VENDORS
Dear tennis and pickleball friends,
We are all getting hammered by bad and stressful news every day. It’s easy to get drawn into the news and the drama and forget about what ultimately matters most. Gratitude, relationships, and remembering to smile, exercise, and eat healthy. Uncertainty is the breeding ground for fear. My “share” is to treat fear like an unwanted guest. Don’t open the door! And, if Mr. Fear enters, kick him out. How? Breathe deep ten times. In through the nose for 7 seconds and out through the mouth for 8 seconds (some studies show this process works wonders!). Another technique is to just take a walk outside, maybe hug a tree, maybe hug a pet, maybe ALL of these, one after another.
For me, I find myself thinking daily about how fortunate we are, and how worse it can be. So many countries in the world are war-torn. Not only do those countries have limited toilet paper, milk, and vegetables, but there are real bombs dropping all around them. So, together, let’s remember how fortunate we are and remember to say some sort of appreciation for what we have … before each meal and when we rise in the morning and before we take rest at night.
Dear Tennis Friends,
Greetings from our home. My family and I are hunkered down, trying to do our best to help slow down the spread of COVID-19. We are wearing many hats. Teacher. Chef. Social coordinator (with severe limitations).
We hope to write to you from time to time, and provide updates on any number of subjects, and would be happy to discuss anything and everything as we collectively tackle this worldwide issue.
A quick business update: We are doing our best to track down all possible refunds for planned trips, and finding ways to apply funds to future trips. Thanks for your patience in this process.
Please be careful out there, and let us know if you have suggestions on best practices for containment, how to maintain your game such situations, etc. We will be happy to share among the ETT community.
We will look to find innovative, and bespoke tennis-related experiences as appropriate given the situation. We welcome your ideas. We find that the combination of doing the right thing for our communities, and thinking about a future state have been helpful for us.
Elite Tennis Travel
Universal Tennis is closely monitoring the international situation around COVID-19, and our thoughts are with everyone around the world who is affected by the virus.
If you are a player participating in an event, please reach out to the event organizer directly to discuss any questions or concerns regarding your participation or any plans to cancel or postpone events.
UTR Events are hosted by third-parties on our platform. As tennis events are postponed or canceled worldwide, we would like to remind the UTR community that it is up to the individual discretion and judgment of tennis organizers and players to determine their level of comfort in participating, organizing or playing in any tennis event hosted via the UTR platform.
Universal Tennis remains committed to ensuring the health and safety of our employees and the global tennis community, and recommends that all players, coaches and tennis organizers refer to the guidelines issued by the World Health Organization to stay safe:
Wash your hands frequently with an alcohol-based hand rub or soap and water
Maintain social distancing with at least 1 meter (3 feet) between yourself and anyone who is coughing or sneezing
Avoid touching your eyes, nose or mouth
Practice respiratory hygiene by covering your nose and mouth with your bent elbow when coughing or sneezing, and immediately dispose of used tissues
Seek medical attention if you have a fever, cough or difficulty breathing Stay informed and follow the advice given by your healthcare provider
For more information and resources:
World Health Organization
Centers for Disease Control
We are hopeful that with proper precautions and action, this challenging situation will come under control soon.
A MESSAGE FROM OUR FAMILY TO YOURS
UPDATED: March 29, 2020
Hello to all of our athletes, fans, coaches, and friends.
Like you, we thrive on getting “out there” and competing. It’s the heart of what we do. But right now, the safety of our communities and the well being of people around the world is at the heart of our decisions. Please know we are doing all we can to ensure continuity in our service, with the health and safety of everyone as our number one priority.
As you are aware, many governments across the globe have put restrictions in place to help protect people from additional exposure to the virus. These restrictions, which vary by region, could delay or influence shipments of Wilson products to your home, school or organization /institution. To lessen any inconvenience to you, we’ve taken the following steps:
To protect the health and safety of our team and community, and in compliance with regional non-essential requirements, we have temporarily suspended operations at some of our factory and warehouse facilities. Please understand that any orders containing impacted products will be processed when our facilities reopen. We will send you an email notification when your order ships.
Our product return window is extended to 45 days. This is to accommodate potential service interruptions at different shipping points.
Our Customer Service team is hard at work, answering all of your calls and questions, only now from their homes.
Our tracking systems are robust, and we are closely monitoring the situation. We’ll strive to share with you the most accurate information on your order that we can.
We invite you to join all of #TeamWilson in keeping the spirit of sport strong and connected. In the coming days, we’ll start sharing content from experts and athletes on ways you can practice your sport at home and care for your gear via email. In our social communities, check out behind-the-scenes content from our Advisory Staff athletes, fresh tips for training at home, interesting stories from our century of sporting goods innovation, and more.
We sincerely appreciate your patience and understanding during this difficult time, and we look forward to getting back on the competitive field, court, and green along with you. Please stay safe.
Hello Team HEAD players,
It’s an uncertain time in our country and worldwide. While we rally together to change our daily routines by staying home and practicing social distancing, please know that we remain connected. Our top priority is your health and safety.
In our effort to stay connected, we invite you to share your stories on how you are staying healthy and fit at a time when we are not meeting up for competitions, events, and group workouts. Just as HEAD professionals are offering a look into their daily activities @headtennis_official, you can do the same!
Tag us and use #HEADtogether to show off your training and new 2020 gear at our NEW Instagram @teamhead_northamerica. Follow us and keep watch for our cool giveaways and the latest Team HEAD news!
Let’s stay connected and use tennis as an outlet to clear our minds and be able to crush the competition when tournaments resume. #HEADtogether
National Grassroots Marketing Manager
Team HEAD USA Junior Scout
Team HEAD Canada Junior Scout
To Our Valued Customers
At NGI Sports, the safety and well-being of our employees, customers, and suppliers is always our priority, and we recognize the important role we play in providing our customers with a stable supply of products.
We are actively monitoring the COVID-19/Coronavirus situation and taking steps to help keep our communities safe. We wanted to share with you some steps we are taking. We have no cases reported by NGI employees and will take all necessary precautions to hopefully keep it that way.
We are dedicated to addressing any needs or support and providing the latest information as we continue to closely monitor updates from the Center for Disease Control and the World Health Organization regarding COVID-19. We will continue to seek guidance from these agencies, public health officials and government agencies on an ongoing basis.
NGI SPORTS remains open for business. We continue to have production capabilities and will provide continuous excellent customer service and timely supply. We are asking our employees to have limited interaction face-to-face with customers, suppliers and the general public to limit potential exposure to the virus. We have put restrictions on travel, are postponing large-scale events, limiting the size of meetings, and providing remote-work solutions as necessary. This decision was taken in order to exercise an abundance of caution for the safety and well being of all. It is driven in part by an effort to uphold our societal responsibility. We have taken steps to encourage social distancing which should help in the overall effort to reduce the COVID-19 growth.
We are in continuous communication with our employees to remind them about the importance of good hygiene, and to provide them with health education and support whenever needed. We have specific self-quarantine and communication procedures in place should an employee be diagnosed with COVID-19 or has been in contact with an individual who has contracted COVID-19. NGI is unaware of any known COVID-19 cases or individuals who have been in contact with a known COVID-19 case here. We are just making preparations in the event that an employee has contracted or been in contact with a known COVID-19 carrier.
We are currently maintaining our production schedules, and our current lead times have not been affected. Our manufacturing capabilities are fully operational and there has been no disruption to our supply chain. Furthermore, our sales customer service and overall operations teams are answering calls and responding to texts and emails in a business as usual approach. While we can't predict what effect a long-term crisis will have on all of us, I can assure you that we are taking steps to ensure our service levels remain high and pledge to keep you informed of any developments that may affect lead times. We are pleased to report that our raw material inventories and finished goods are in excellent shape as we move into the busier time of the year.
We extend our sincerest thanks and appreciation to all NGI SPORTS customers for your ongoing support and loyal dedication during this challenging time.
President , NGI Sports
MESSAGES FROM TENNIS PROFESSIONALS
The number one thing besides listening to the experts on being safe is to stay positive. Don't watch too much news. Too negative. Don't watch too much stock market. Too negative.
We all have our health!!! Believe it or not, it could be a lot worse and if your attitude gets negative, when you will be severely tested financially and emotionally, then your health suffers and that also affects everybody around you.
It is what it is.!!!!! Like a tennis match, how do we tell our students to handle failure? Solve the problem. You got 20 seconds, next point.
Like in my book, MACCI MAGIC, you got to FLIP THIS!!!! It's all about attitude. Try to laugh a lot every day, smile, find all the positive things in your life. Not this crisis. Flip it. Nip it. And rip it. This will pass. We'll all be bruised. Period. But you won't be broken if you have a great positive attitude.
It is time to stay at home! We have to be alert and follow all the recommendations of the health official authorities in each territory and, in this way, we will overcome the Covid-19 threat.
Listen to Emilio Sánchez giving us a piece of advice: Stay at home and everything will go well!
The top priority in life is your health! We all should take this time to review our health and our immune systems. Via my association with the Mardy Fish Children’s Foundation in Vero Beach, Florida, we promote “Mardy’s Six Health Habits” to children but all should take notice of these to maintain good health and A GOOD IMMUNE SYSTEM. Mardy’s Six Healthy Habits are as follows…
Brush and Floss Daily
Make Friends (for this era, at a safe distance!)
For more info on the Mardy Fish Children’s Foundation, go to www. MardyFishChildrensFoundation.org.
The USPTA is offering their tennis courses free of charge, see below.
Dear USPTA members,
We are experiencing historic unsettling times with so many people and businesses being impacted by the COVID-19 virus. We want to do everything we can do support our members.
During these difficult times, we will be offering free access to the paid courses on www.TennisResources.com. USPTA members in good standing will have free access to these courses until April 5, 2020 at midnight.
Click HERE to access the courses and make sure you log in with your USPTA credentials. (Please note, each video is only eligible for education credits one time).
Thank you Rice san for reaching out.
So far the situation in Tokyo is OK the tennis Industry didn’t been effected hard so far.
The jp people during the last month been working from home and they stopped to hang outside so maybe it’s been helpful that the streets are less crowded than before.
My advice for coaches that been effected is to study again or polish their tennis skills and try to be ready with a new concept of teaching or trying to support their clients if by sending them updates about the situation, maybe volunteers in the local community, maybe sharing online tennis advice.
Hope I could help
*Shai Gigi - *シャイ - ギギ
In 1997 when I was in Sierra Leone, during the hight of the civil war, we had a nine-month sanction and embargo! And ninety percent of Sierra Leone staple food (Rice) comes from Asia. So we had a lockdown and the country run out of food. And also our national health service was none existing! But we came through it by bonding with families and friends, helping and sharing with each other. Stay calm and take one day at a time, and staying positive that all will be fine. As a 15-year-old boy dreaming of playing tennis every day and trying to make it into the Sierra Leone national team was not easy at that time because of the disruptions of fighting, and government banning all social gatherings. But again we stay calm and not worry too much about the situation, and just tried to stay active and healthy because the situation was out of our hands.
So at home, we will do tons of sit-ups, push-ups, pull-ups, free squats, and kept dreaming of tennis. Shadow swing in any minimal space we could was always part of our daily menu. And after the ban and sanction were lifted we got back into tennis. In those nine months we lost all financial opportunities, and tournaments...but at the same time we became stronger mentally and physically. And appreciated tennis more than ever before. A year later I made it into my first ITF junior tournaments in Ghana, Togo, and Nigeria, with some financial benefits, and 1997 was quickly forgotten about.
So at this time of global pandemic and uncertainty, my advice is for everyone to stay calm and relax. The pandemic is out of our hands, but the only thing we can do is take the necessary precautions to stay safe. Yes, it's also going to affect our finances, but we must remember that our health and public health is our wealth too.
Take the positive out of this; we are having a lockdown in the UK and most people are panicking because they have never experienced this magnitude of problem before. But going back to 1997, the situation helps us to bond with our family and friends.
So this is a great time to spend time with your family and loved ones. Play card or board games, and try to do home exercises with your kids, partner, wife, husband, siblings or your parents. You can lose finance, but the love and care from your family and friends is priceless. And that is more important.
You can also take this time to reflect on how far your have come, and what you want for the future. And once this is all over you are ready to go back to your work as a player, coach or administrative.
Most of us will lose finance, but we can gain more love and time with our families and loved ones.
So, stay calm, get enough food in the house, do your home exercises, include your loved ones so it becomes fun. Don't worry about your finance, focus on the good time you will have with your family.
I do a lot of writing and meditation too.
My home exercises
1. 200 push up in the morning
2. 300 sit ups
3. 200 free squats
4. 4 sets of planks x 2 minutes each
5. 25 minutes of stretches
The push ups, sit ups, and squats...I split them into sets of 3-4.
In the evening if I have enough energy I will repeat my exercises, or I will just do 45 minute of stretching.
If you have machines at home, then that's good to do your cardio (treadmill or stationary bicycle), etc.
Many regards and God bless everyone.
Sam P. Jalloh
Liverpool, United Kingdom
Here is a list of 9 things I can do as a salaried employee to help my club and promote my value as an employee to my manager
As Director of Tennis at SCVCC my plans include:
1. Creating a group email to keep members informed regarding the direction of USTA and in particular USTA NorCal regarding leagues, the direction the USTA is taking currently, what they are anticipating and projecting for tennis going forward weekly.
2. I have suggested tennis exercises for tennis players to do at home, to keep their body ready, flexible and conditioned to return to the courts.
3. I have created a safe drop off-site at my home for members to bring racquets for restringing or re-gripping. Hand sanitizer is located at the drop off-site.
4. Many families may choose to go to a local park and practice with each other. I have suggested games and drills they can use with each other to be safe and maintain a level of fitness and family fun.
5. My Facebook page - Ken DeHart Tennis will help keep them informed about action and reaction from around the world, provide humorous cartoons on tennis, video tennis tips to improve your game, mental toughness tips to begin to add to your game when you return to the courts. I will hashtag SCVCC on the posts.
6. Keeping my tennis staff informed about conditions at the club, in the tennis community and how they might be impacted.
7. I am on a thread with many the owners of tennis clubs in NorCal, as we discuss what each club is doing during this time with facilities, staff, maintenance, payroll, and who is continuing to get paid and for how long.
8. I would like to be able to drop by the club to observe the condition of the courts, equipment, and supplies stored in the teaching shed on a random basis, to ensure that we are "tennis ready" for when we are allowed to return to the club.
9. I am available to assist in any other way I might be of service to SCVCC during this time, and allowing the members to feel they are a part of the SCVCC community.
Glad to hear you thoughts
Director of Tennis - Silver Creek Valley CC
I hope you are doing well and staying healthy during these unprecedented times.
First of all, I am so sorry that I lost the time for your email.
Secondly, if you accept my apologies,
Meanwhile, I focus on motivating people to try to do their best and use this situation as a gift to do exercises at home, read books and use free online courses.
I make a group for my students on Instagram and upload there movies about warm-ups, drills, and some exercises as well, negotiating and making some challenges.
Besides, send them hopes that this situation will pass and it is a very unique one actually gold one, which we have lots of time to do whatever we wanted to do before and hadn't enough time for those.